INFORMATION ABOUT DELIVERY AND SHIPPING
delivery
Unless otherwise agreed with the customer, delivery is made from stock to the delivery address specified by the customer.
delivery costs
The prices stated on my-adam-eve.com at the time of the order are decisive. This is the gross price, which means including the respective statutory sales tax and excluding any shipping costs that may arise.
Delivery international
Delivery on DDP basis (Delivery Duty Paid)
Delivery on DDP basis (Delivery Duty Paid). Deliveries to the countries listed below are made via the DDP (Delivery Duty Paid) service. This means that the purchase price includes all transport costs, import sales tax and customs duties. We ask that you contact us immediately if you are mistakenly asked to pay additional fees by one of our logistics partners.
- United Arab Emirates
- Bahrain, Belgium, Bulgaria
- Denmark, Germany
- Estonia, England
- Finland, France
- Greece
- Ireland, Italy
- Japan
- Canada, Croatia
- Latvia, Liechtenstein, Lithuania, Luxembourg
- Malta, Monaco
- Netherlands, New Zealand, Norway
- Poland, Portugal
- Romania
- Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland
- Czech Republic
- Hungary, United States
- Cyprus
- Austria
Delivery on DDU basis (Delivery Duty Unpaid)
Deliveries to the following countries are handled using the DDU (Delivery Duty Unpaid) service. Please note that the price of goods stated in our online shop does not include duties and taxes. The recipient will be billed separately by the courier service for the applicable import sales tax and any customs duties. Since we cannot estimate these costs, we ask you to contact the responsible customs authority. My-adam-eve.com bears all costs for door-to-door transport, insurance of the goods and the costs for accompanying documents. Please note that you may have to bear any foreign bank charges.
- Brazil
- China
- Iceland
- Maldives, Mauritius, Mexico
- Russian Federation
- Ukraine
Delivery to Switzerland and Liechtenstein
Experience has shown that the delivery time to Switzerland is 2-3 working days. Please note that we bear any costs for accompanying documents and insurance of the goods. Our item prices include the VAT applicable in Switzerland as well as customs and handling fees, but do not include German VAT. In the case of a return, customs and handling fees can only be reimbursed in the form of a voucher.
Delivery national
Our deliveries within Germany are always carried out by the DHL parcel service. National shipping (Germany) is €8.50 including free return (return).
DHL: Delivery to a Packstation within Germany is possible. Large parcels that do not fit in your rented parcel compartment may have to be picked up from Deutsche Post or a DHL Express station. You can read the terms and conditions and the additional application of DHL at www.dhl.de.
International Shipping & Delivery Times
my-adam-eve.com delivers to the countries listed below under the following conditions and delivery times:
| delivery country | shipping method | delivery costs | delivery time |
|---|---|---|---|
| Australia | DHL Standard/Premium | EUR 45.00 | 7-9 business days |
| Bahrain | DHL Standard/Premium | EUR 45.00 | 6-8 business days |
| Belgium | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Belgium | DHL Express | EUR 25.00 | 1-2 workdays |
| Brazil | DHL Standard/Premium | EUR 45.00 | 12-18 business days |
| Bulgaria | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| Germany | DHL Standard/Premium | EUR 8.50 | 2-3 business days |
| Germany | DHL Express | EUR 19.00 | 1-2 workdays |
| Denmark | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Denmark | DHL Express | EUR 25.00 | 1-2 workdays |
| Estonia | DHL Standard/Premium | EUR 13.00 | 4-6 business days |
| Finland | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| Finland | DHL Express | EUR 25.00 | 1-2 workdays |
| France | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| France | DHL Express | EUR 25.00 | 1-2 workdays |
| Greece | DHL Standard/Premium | EUR 13.00 | 6-8 business days |
| Greece | DHL Express | EUR 25.00 | 1-2 workdays |
| Great Britain | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Ireland | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Ireland | DHL Express | EUR 19.00 | 1-2 workdays |
| Iceland | DHL Standard/Premium | EUR 25.00 | 4-6 business days |
| Iceland | DHL Express | EUR 34.00 | 1-2 workdays |
| Italy | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Italy | DHL Express | EUR 25.00 | 1-2 workdays |
| Japan | DHL Standard/Premium | EUR 40.00 | 6-8 business days |
| Canada | DHL Standard/Premium | EUR 40.00 | 5-7 business days |
| Croatia | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Latvia | DHL Standard/Premium | EUR 13.00 | 3-5 workdays |
| Liechtenstein | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Liechtenstein | DHL Express | EUR 25.00 | 1-2 workdays |
| Lithuania | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| Luxembourg | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Luxembourg | DHL Express | EUR 25.00 | 1-2 workdays |
| Mauritius | DHL Standard/Premium | EUR 45.00 | 6-8 business days |
| Maldives | DHL Standard/Premium | EUR 40.00 | 8-10 business days |
| Malta | DHL Standard/Premium | EUR 13.00 | 4-6 business days |
| Mexico | DHL Standard/Premium | EUR 40.00 | 9-14 business days |
| Monaco | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Monaco | DHL Express | EUR 25.00 | 1-2 workdays |
| New Zealand | DHL Standard/Premium | EUR 45.00 | 8-10 business days |
| Netherlands | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Netherlands | DHL Express | EUR 25.00 | 1-2 workdays |
| Norway | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| Norway | DHL Express | EUR 34.00 | 1-2 workdays |
| Austria | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Austria | DHL Express | EUR 19.00 | 1-2 workdays |
| Poland | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Portugal | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| Romania | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Russian Federation | DHL Express | EUR 45.00 | 2-3 business days |
| San Marino | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Sweden | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Sweden | DHL Express | EUR 25.00 | 1-2 workdays |
| Switzerland | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Switzerland | DHL Express | EUR 25.00 | 1-2 workdays |
| Serbia | DHL Standard/Premium | EUR 35.00 | 4-7 business days |
| Singapore | DHL Standard/Premium | EUR 40.00 | 3-5 workdays |
| Slovak Republic | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Slovak Republic | DHL Express | EUR 25.00 | 1-2 workdays |
| Slovenia | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| Spain | DHL Standard/Premium | EUR 13.00 | 4-5 business days |
| South Africa | DHL Standard/Premium | EUR 45.00 | 8 to 12 business days |
| Czech Republic | DHL Standard/Premium | EUR 13.00 | 2-3 business days |
| Turkey | DHL Standard/Premium | EUR 35.00 | 3-9 business days |
| Ukraine | DHL Standard/Premium | EUR 13.00 | 9-11 business days |
| Ukraine | DHL Express | EUR 25.00 | 1-2 workdays |
| Hungary | DHL Standard/Premium | EUR 13.00 | 3-4 work days |
| United Arab Emirates | DHL Standard/Premium | EUR 40.00 | 6-8 business days |
| United States | DHL Standard/Premium | EUR 40.00 | 6-8 business days |
| Cyprus | DHL Standard/Premium | EUR 17.00 | 9-11 business days |
Special shipping method
If the customer (orderer) requests a special type of shipping (e.g. express delivery), he shall bear the additional costs incurred for this in accordance with the valid DHL price list. The transport risk is transferred to the customer when the goods are handed over to the carrier, unless the orderer (customer) is a consumer and the order represents a purchase of consumer goods for him.
